COURSE DESCRIPTION
As the reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. Office automation and organizational restructuring have led secretaries and administrative assistants to increasingly assume responsibilities once reserved for managerial and professional staff. We expect that upon successful completion of this programme, participants will be equiped with the current trends in Secretaryship and Officement Management through well structured practical lectures to enhance their skills.
COURSE CONTENT:
- Introduction to Office Management
- Secretarial Procedures /ICT
- Planning & Organising of Meeting
- Minutes & Report Writing
- Speech Writing
- Managing Your Boss’s Time
- Modern Concepts in Taking Appointment
- Grooming & Telephone Ethics
- Office Communications
